Ticket Purchase Options

Purchasing a GoBus ticket is easy! We offer several convenient purchasing options. All pricing is based on the departure and arrival destinations to help keep our fares as low as possible.

Buy Online

Purchase your tickets any time online, then print your tickets directly from your home printer. Tickets can be purchased up to 30 minutes prior to the scheduled departure time. To purchase your tickets online, go to the ticketing webstore, or use the widget to the right. Tickets purchased online are considered “Advance Reservation Tickets.”

Tickets purchased online at RideGoBus.com are refundable and can be reissued. Requests for refunds or reissues must be made during business hours, and at least 24 hours in advance of the ticket’s departure date and time.

Pricing of Advance Reservation Tickets / Tickets Purchased Online:

Prices are based upon the distance that is being traveled. Ticket base fares are $5, $10, $15, $20, $25, or $30. In addition to the base fare, sales tax and a $2.50 service fee will be assessed with each ticket purchase. To find out the price of a specific trip, call us at 888-95-GoBus (888-954-6287), check out the “Ticket Price Calculator” below, or go to the ticketing webstore.

Children 5 years old and younger ride for free. They do not need a ticket to board the bus, however we do ask that you call us ahead of time and let us know your date of travel so that we can save a seat for your child. Two free child tickets per adult ticket are permitted. (See “Children Traveling” in our Travel Info section of the website for more information about traveling with a child.)

IMPORTANT: Tickets purchased online MUST be printed out and given to the driver as you board the bus.

Traveling beyond the GoBus routes? Purchase your tickets through Greyhound – including your GoBus ticket!

Tickets purchased through Greyhound can only be refunded or reissued by Greyhound. Please visit Greyhound.com – Ticket Refunds and Exchanges for more information.

Buy at Ticketing Location

Stop by any of our ticketing locations to purchase your ticket with cash or a credit card (sorry, we cannot accept checks at this time). All of our ticketing locations sell both GoBus and Greyhound tickets. Ticket purchases at one of our ticketing locations are considered “Advance Reservation Tickets.”

Hours of ticket sales vary by location. Please call the ticketing location or 888-95-GoBus (888-954-6287) for ticketing hours.

Tickets purchased at a ticketing location can only be refunded or reissued by Greyhound. Please visit Greyhound.com – Ticket Refunds and Exchanges for more information.

Pricing of Advance Reservation Tickets / Tickets Purchased from a Ticketing Location:

Prices are based upon the distance that is being traveled. Ticket base fares are $5, $10, $15, $20, $25, or $30. In addition to the base fare, sales tax will be assessed with each ticket purchase. To find out the price of a specific trip, call us at 888-95-GoBus (888-954-6287), check out the “Ticket Price Calculator” below, or go to the ticketing webstore.

Children 5 years old and younger ride for free. They do not need a ticket to board the bus, however we do ask that you call us ahead of time and let us know your date of travel so we can save a seat for your child. Two free child tickets per adult ticket are permitted. (See “Children Traveling” in our Travel Info section of the website for more information about traveling with a child.)

Our current ticketing locations are:

Akron

Akron Metro Downtown Transit Center (Greyhound)
631 S. Broadway
Akron, Ohio 44311
(330) 434-9185

Athens

Athens Community Center
701 E. State Street
Athens, Ohio 45701
(740) 592-3325

Canton

SARTA Cornerstone Transit Center (Greyhound)
112 Cherry Ave. SE
Canton, Ohio 44707
(888) 378-3823

Cincinnati

Downtown Greyhound Station
1005 Gilbert Ave.
Cincinnati, Ohio 45201
(513) 352-6012

 Cleveland

Downtown Greyhound Station
1465 Chester Ave.
Cleveland, Ohio 44114
(216) 781-0520

Columbus

Downtown Greyhound Station
111 E. Town Street
Columbus, Ohio 43215
(614) 221-0577

Lima

Allen County Regional Transit (Greyhound)
218 E. High St.
Lima, Ohio 45801
(419) 224-7781

Mt. Eaton

Mt. Eaton Hardware
15956 E. Main St.
Mt. Eaton, Ohio 44659
(330) 359-5257

New Philadelphia

Joe’s Shoe Repair

130 East High Ave.
New Philadelphia, Ohio 44663
(330) 364-4131
(THIS IS ONLY A TICKETING LOCATION. IT IS NOT A BUS STOP.)
Seaman

Seaman Feed and Garden Center
17950 State Route 247 Seaman, OH 45679
(937) 386-2134
(THIS IS ONLY A TICKETING LOCATION. IT IS NOT A BUS STOP.)

Wooster

Cora’s Deli
2500 Akron Road

Wooster, Ohio 44691
(330) 262-3354

 

Buy Over the Phone

Tickets may be purchased over the phone by calling 888-95-GoBus (888-954-6287) between the hours of 8:00 AM and 4:00 PM, Monday though Friday, with the exception of holidays. A credit or debit card is needed to purchase tickets over the phone. Tickets purchased over the phone are considered “Advance Reservation Tickets.”

The ticket can be emailed or mailed to the passenger. IMPORTANT: If  the ticket is emailed to the passenger, a valid email address will need to be provided, and the passenger MUST print out the ticket prior to travel.  If the ticket is to be mailed, the ticket needs to be purchased at least 10 days prior to your travel date.

Tickets purchased over the phone are refundable and can be reissued. Requests for refunds or reissues must be made during business hours, and at least 24 hours in advance of the ticket’s departure date and time.

Pricing of Advance Reservation Tickets / Tickets Purchased Over the Phone:

Prices are based upon the distance that is being traveled. Ticket base fares are $5, $10, $15, $20, $25, or $30. In addition to the base fare, sales tax and a $2.50 service fee will be assessed with each ticket purchase. To find out the price of a specific trip, call us at 888-95-GoBus (888-954-6287), check out the “Ticket Price Calculator” below, or go to the ticketing webstore.

Children 5 years old and younger ride for free. They do not need a ticket to board the bus, however we ask that you call us ahead of time and let us know your date of travel so we can save a seat for your child. Two free child tickets per adult ticket are permitted. (See “Children Traveling” in our Travel Info section of the website for more information about traveling with a child.)

Buy from the Bus Driver

Tickets can be purchased from the bus driver with cash when boarding the bus, provided there are seats available. Tickets purchased from the driver are considered “Non-Reservation Tickets” and are a little more expensive than our “Advanced Reservation Tickets.”

At this time, our bus drivers can only accept cash (sorry, no credit cards, debit cards, or checks can be accepted at this time). Prices are based upon the distance that is being traveled. Ticket base fares are $5, $10, $15, $20, $25, or $30. In addition to the base fare, an additional $5.00 is added per ticket to cover the tax and the service fee. To find out the price of a specific trip, call us at 888-95-GoBus (888-954-6287) or check out the “Ticket Price Calculator” below.

Important Information for Passengers Wanting to Purchase Their Ticket From the Driver:

  • Cash is accepted ONLY if seats are available.
  • Passengers with Advance Reservation tickets board first.
  • Please pay the driver as you board the bus.
  • The driver can only accept cash. The exact fare amount is required – drivers do not carry change.
  • Passengers must purchase a ticket from each driver for trips that require a bus transfer.

Please note — we recommend purchasing an Advance Reservation Ticket when traveling on a Friday, a Sunday, or a day leading up to or following a holiday.

 

Ticket Prices

GoBus strives to provide affordable prices to all of our passengers. One way we accomplish this is by setting prices so that they are based on the distance you are traveling. One-way reservation tickets start at just $5 (plus sales tax and service fee) and increases from there depending on the distance being traveled.

Advance Reservation Tickets

Tickets that are purchased online, from one of our ticketing locations, or over the phone are considered “Advance Reservation Tickets.”  Passengers with Advance Reservation Tickets will be boarded first. Passengers with cash will be able to purchase a ticket from the driver once all Advance Reservation passengers have boarded, if seats are still available.

We recommend purchasing your ticket in advance – especially if you are traveling on a Friday, a Sunday, or in conjunction with a holiday.

Pricing of Advance Reservation Tickets:

Prices are based upon the distance that is being traveled. Ticket base fares are either $5, $10, $15, $20, $25, or $30. In addition to the base fare, there is sales tax, plus a $2.50 service charge per purchase. To find the price for a specific trip, call us at 888-95-GoBus (888-954-6287), check out the “Ticket Price Calculator” below, or go to the ticketing webstore.

Children 5 years old and younger ride for free. They do not need a ticket to board the bus, however we ask that you call and let us know your date of travel so we can save a seat for them. Two free child tickets per adult ticket are permitted. (See “Children Traveling” in our Travel Info section of the website for more information about traveling with a child.)

Non-Reservation Tickets

Tickets can be purchased from the bus driver with cash when boarding the bus, provided there are seats available. Tickets purchased from the driver are considered “Non-Reservation Tickets” and are a little more expensive than our “Advanced Reservation Tickets”.

At this time, our bus drivers can only accept cash (sorry, no credit cards, debit cards, or checks can be accepted at this time). Prices are based upon the distance that is being traveled. Ticket base fares are $5, $10, $15, $20, $25, or $30. In addition to the base fare, an additional $5.00 is added per ticket to cover the tax and the service fee. To find out the price of a specific trip, call us at 888-95-GoBus (888-954-6287) or check out the “Ticket Price Calculator” below.

Important Information for Passengers Wanting to Purchase Their Ticket From the Driver:

  • Cash is accepted ONLY if seats are available
  • Passengers with advance reservation tickets board first.
  • Please pay the driver as you board the bus.
  • The driver can only accept cash. The exact fare amount is required – drivers do not carry change.
  • Passengers must purchase a ticket from each driver for trips that require a bus transfer.

Please note — We recommend purchasing an Advance Reservation Ticket when traveling on a Friday, a Sunday, or a day leading up to or following a holiday.

Ticket Price Calculator

Coming Soon! In the meantime, please call us at 888-95-GoBus (888-954-6287) for ticket pricing.

 

Ticket Refunds & Reissues

Have your travel plans changed? We will gladly refund or reissue your GoBus ticket. More information can be found below.

Ticket Refunds

Tickets bought online at RideGoBus.com or over the phone are refundable. All refunds requests must be made at least 24 hours prior to the scheduled departure time and date printed on the ticket, and during regular business hours (Monday through Friday, between 8:00AM and 4:00PM).

Sorry, but no refunds will be approved after the scheduled departure date and time. However, exceptions will be granted for substantial route delays or route cancellations.

How to request a refund:

Give us a Call. Call us at 888-95-GoBus (888-954-6287) with your order number during the hours of 8:00 AM and 4:00 PM, Monday through Friday, and we would be happy to help you.

Send us an Email. Email us your request to info@ridegobus.com. Be sure to include your full name and your order number.

Please note: We can only process refund requests during regular business hours of 8:00 AM and 4:00 PM, Monday through Friday. We are closed on certain holidays, so please plan accordingly. A list of our holiday closures can be found here.

Refunds can be issued in the following ways:

Refund to Your Credit Card. We will refund the credit card used to purchase your ticket. Customers who wish to have their credit card refunded may be subject to a 10% cancellation fee. Service fees are not refundable.

Online Credit. An online credit will be applied to your online account. The credit will then be applied to your next online ticket purchase. Please note: To receive an online credit you must already have a user name and password set up at webstore.ridegobus.com. Service fees are not refundable.

What if I didn’t buy my ticket online at RideGoBus.com or over the phone?

Tickets purchased through Greyhound’s website, a Greyhound ticketing counter, or a GoBus ticketing location are refundable only through Greyhound. Please visit Greyhound.com – Ticket Refunds and Exchanges for more information.

Tickets purchased in cash from the driver are non-refundable.

Ticket Reissues

The time and/or date of a ticket bought online at RideGoBus.com or over the phone can be changed. This is known as a “ticket reissue.” All reissue requests must be made at least 24 hours prior to the scheduled departure time and date printed on the ticket and must be made during regular business hours (Monday through Friday, between 8:00 AM and 4:00 PM).

It is important to know — Only the time and date of the ticket can be changed. We cannot change the locations of where you are getting on or off the bus. Tickets can only be reissued one time and once a ticket has been reissued, it cannot be refunded.

Sorry but, no reissues will be approved after the scheduled departure date and time. However, exceptions will be granted for substantial route delays or route cancellations.

How to request a refund:

Give us a Call. Call us at 1-888-954-6278 with you order number between the hours of 8:00 AM and 4:00 PM, Monday through Friday, and we would be happy to help you.

Send us an Email. Email us your request to info@ridegobus.com. Be sure to include your full name and your order number.

Please note: We can only reissue tickets during regular business hours of 8:00 AM and 4:00 PM, Monday through Friday. We are closed on certain holidays so please plan accordingly. A list of our holiday closures can be found here.

Remember, tickets purchased through Greyhound’s website, a Greyhound ticketing counter, or a GoBus ticketing location are refundable only through Greyhound. Please visit Greyhound.com – Ticket Refunds and Exchanges for more information.

 

Traveling Beyond GoBus

GoBus strives to make traveling by bus even easier by offering continuing service tickets with Greyhound and other national carriers.

More Information on Continuing Service Tickets

GoBus partners with Greyhound to provide seamless ticketing between GoBus, Greyhound, and other national carriers. You can purchase tickets for GoBus and Greyhound to anywhere across the
country on the Greyhound website (Greyhound.com) or at any GoBus or Greyhound ticketing location.

Still have questions about how to travel nationwide with GoBus and Greyhound? Give us a call at 888-954-6287 and we would be happy to help you plan your trip.

Please note that rules and regulations vary between GoBus, Greyhound, and the other national carriers. We recommend reviewing Greyhound’s website for more information on their policies.

Tickets purchased through Greyhound can only be refunded or reissued by Greyhound. Please visit Greyhound.com – Ticket Refunds and Exchanges for more information.

 

 

Have a Question or Need Help Purchasing Your Ticket?

We are always happy to help! Give us a call at 888-95-GoBus (888-954-6287) or contact us at Info@RideGoBus.com.